Our Values
Each day, we strive to live out our company mission, Helping New Zealanders, make sound financial decisions. We dare to be different, be brave, be bold, take action and succeed where others have failed.
Commitment to Customers: Customers are at the heart of what we do. We believe in fostering relationships and strive to meet or exceed the expectations of our customers on each occasion.
Integrity - We see it as our role to protect you as a client and become your advocate to ensure your interests are being put first.
Passion for Innovation – There are many ways to see the same picture, we see it as our role as cultivators of finance. We think outside the square to get the results where others may have failed.
Honesty – We don’t give you false hope. If we see that a clients application may not fit the bank's criteria, we will let you know straight away or recommend what actions to take to get your application approved.
We are Dedicated to Getting you Results – Our commitment is to you, our client. We know due to time pressures of the market, you may only have 3-5 working days to get the finance approved. We will do our best to achieve this, in some instances we have had applications approved within 6 hours of receiving them.
Once you allow us to act for you, it's on us to meet your deadline and get the deal done. With having the full market to cultivate funding options, there are not many applications which we have not been able to get our clients approval.